FUNPRO Men's Composite Heated Vest(Without battery)

1.General contact information:

Phone: Please call our customer service hotline at 0755-28212248.

Email: If you have any questions or needs, please send an email to: customers@funpro.cc .

Contact Form: You can also fill out our online contact form and we will reply to your information as soon as possible.

2. Customer Support:

We provide you with 7x24 hours of online customer support service. If you have urgent questions, please feel free to contact us at any time.

For technical support or product usage suggestions, please send an email to: customers@funpro.cc .

3. After sales service:

If there are any quality issues with the product you purchased, please contact us within 30 days after purchase, and we will provide you with after-sales service. Please search for after-sales service contact information on the product packaging, or visit our official website for more information.

4. Cooperation Opportunities:

If you are interested in collaborating or want to become our distributor, please send an email to: customers@funpro.cc . We welcome exploring cooperation opportunities with suppliers, partners, and industry experts.

5. Address information:

Company address: Blue Sky Digital Technology Co., Ltd., 7th Floor, Main Building, Rongcheng Building

Postal Code: 518100

We look forward to hearing your voice and providing assistance to you. Please feel free to contact us, and we will be happy to serve you!

1. Return Conditions

• Products must be returned within 14 calendar days after purchase.
• Products must be in their original condition, unused, and with all original labels and packaging.
• Returns must include the purchase receipt or order number for us to verify the purchase information.

2. Refund Policy

• Once we receive and verify your return, we will process the refund as soon as possible.
• Refunds will be processed using the original payment method. Please note that refund processing may take some time, depending on your payment method and financial institution's processing speed.
• Refund amount will not include the original order's shipping fee unless the return is due to product quality issues or our errors.

3. Return and Refund Procedure

• Before returning, please contact us through our customer service email (customers@funpro.cc), providing the reason for return and order information.
• Our customer service team will provide you with return instructions and detailed information on the return process.
• Please ensure to include the reason for return, order number, and contact information in the return package for expedited refund processing.